We hope you like AmSTRONG products as much as we do.
If you would like to return your AmSTRONG order, no problem! We offer a 14 days free return policy to online orders.
To initiate an exchange or refund:
1. Simply email firstname.lastname@example.org with a brief description of your request.
2. Send us back the merchandise within 14 DAYS from delivery date.
(We will refer to courier tracking record, if necessary)
3. Our customer support will provide assistance accordingly :)
*Sale items cannot be refunded, while we accept exchange.
- The merchandise must be unused, unwashed and unworn.
- The merchandise must be returned in original condition and accompanied by all original packaging and hang tags.
- Shipping back the merchandise via traceable and reliable method is always recommended.
- Customers are responsible for the shipping cost of returning the merchandise. Please note that our warehouse is located in Hong Kong.
- We do not refund shipping fee (if applicable).
- If you purchase from our stockists, please refer to their stores' exchange and refund policies.
AmSTRONG reserves all rights of the final decision on any exchange and return request.